Planned Maintenance and Incidents




Incidents

Current incidents

There are 16 incidents or planned maintenances that may be affecting customers on our network.

416262 : MAINTENANCE AFFECTING SERVICES   Last updated:(21 Oct 2026 10:54hrs)
Status: Currently open.
Location: THANET CT9.
There is essential maintenance taking place between the hours of 01:00 and 06:00 on 22/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
416118 : THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(21 Oct 2026 09:15hrs)
Status: Currently open.
Location: ILKLEY LS29.
There is essential maintenance taking place between the hours of 18:00 on 22/10/2026 until 08:00 on 23/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
416117 : THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(21 Oct 2026 09:12hrs)
Status: Currently open.
Location: LEEDS LS16.
There is essential maintenance taking place between the hours of 18:00 on the 22/10/2026 until 08:00 on the 23/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
416176 : THIRD PARTY MAINTENANCE AFFECTING TV SERVICES   Last updated:(21 Oct 2026 09:09hrs)
Status: Currently open.
Location: BURGESS HILL RH15.
There is essential maintenance taking place between the hours of 09:30 and 14:30 on 22/10/2026. Customers may experience an interruption to tv services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
411248 : MAINTENANCE AFFECTING SERVICES   Last updated:(21 Oct 2026 09:05hrs)
Status: Currently open.
Location: CAMBRIDGE CB2.
There is essential maintenance taking place between the hours of 09:00 and 16:00 on 22/10/2026. Customers may experience an interruption of up to 15 minutes to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
416115 : MAINTENANCE AFFECTING SERVICES   Last updated:(21 Oct 2026 09:01hrs)
Status: Currently open.
Location: DUNSTABLE LU5.
There is essential maintenance taking place between the hours of 08:00 and 12:00 on 22/10/2026. Customers may experience a 15 min interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
414917 : MAINTENANCE AFFECTING SERVICES   Last updated:(21 Oct 2026 08:50hrs)
Status: Currently open.
Location: HASTINGS TN37.
There is essential maintenance taking place between the hours of 00:00 and 06:00 on 22/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
412164 : THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(21 Oct 2026 08:48hrs)
Status: Currently open.
Location: PETERBOROUGH PE28.
There is essential maintenance taking place between the hours of 00:00 and 06:00 on 22/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
411828 : THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(21 Oct 2026 08:47hrs)
Status: Currently open.
Location: WOOTTON PE30.
There is essential maintenance taking place between the hours of 00:00 and 06:00 on 22/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
411278 : THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(21 Oct 2026 08:42hrs)
Status: Currently open.
Location: BEXHILL TN39.
There is essential maintenance taking place between the hours of 00:00 and 06:00 on 22/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
415067 : THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(21 Oct 2026 08:40hrs)
Status: Currently open.
Location: LONDON SE16.
here is essential maintenance taking place between the hours of 23:30 on the 22/10/2026 and 04:00 on 22/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
411991: MAINTENANCE AFFECTING SERVICES   Last updated:(21 Oct 2026 08:04hrs)
Status: Currently open.
Location: Swindon SN4.
There is essential maintenance taking place between the hours of 08:00 and 17:00 on 21/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
411981: MAINTENANCE AFFECTING SERVICES   Last updated:(21 Oct 2026 07:55hrs)
Status: Currently open.
Location: Bristol BS16.
There is essential maintenance taking place between the hours of 08:00 and 17:00 on 21/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
406012 : MAINTENANCE AFFECTING SERVICES   Last updated:(20 Oct 2026 09:22hrs)
Status: Currently open.
Location: DOVER CT14.
There is essential maintenance taking place between the hours of 09:00 and 16:00 on 21/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
411083 : MAINTENANCE AFFECTING SERVICES   Last updated:(20 Oct 2026 09:16hrs)
Status: Currently open.
Location: LONDON W3.
There is essential maintenance taking place between the hours of 08:00 and 17:00 on 21/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
413000 : MAINTENANCE AFFECTING SERVICES   Last updated:(20 Oct 2026 09:11hrs)
Status: Currently open.
Location: CORBY NN17.
There is essential maintenance taking place between the hours of 08:00 and 17:00 on 21/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.