Planned Maintenance and Incidents




Current Incidents

There are 3 incidents or planned maintenances that may be affecting customers on our network.

178682:3RD PARTY EMERGENCY MAINTENANCE AFFECTING BROADBAND AND VOICE SERVICES   Last updated:(16 Apr 2021 13:51hrs)
Status: Currently open.
Location: Chalgrove, OX44.
There is emergency 3rd party maintenance taking place between the hours of 00:00 and 06:00 on 19/04/2021 Customers may experience an interruption to all services for up to 10 minutes during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
178162:3RD PARTY EMERGENCY MAINTENANCE AFFECTING BROADBAND AND VOICE SERVICES   Last updated:(16 Apr 2021 13:48hrs)
Status: Closed.
Location: SG17 & GL3.
There is emergency 3rd party maintenance taking place between the hours of 00:00 to 06:00 on 16/04/2021 Customers may experience an interruption to all services for up to 10 during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (16 Apr 2021 13:48hrs)
This Planned Maintenance was completed on Friday, April 16th, 2021 at 13:48hrs.
126236: MAINTENANCE AFFECTING BROADBAND AND VOICE SERVICES   Last updated:(02 Feb 2021 19:59hrs)
Status: Currently open.
Location: London E16.
There is essential maintenance taking place between the hours of 08:00 and 12:00 on 17/02/21. Customers may experience an interruption to all services for up to 4 hours during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.