Planned Maintenance and Incidents




Incidents

Current incidents

There are 5 incidents or planned maintenances that may be affecting customers on our network.

386227: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(16 Mar 2026 08:19hrs)
Status: Currently open.
Location: HG3 Yorkshire.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 17/03/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
385396: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(16 Mar 2026 08:16hrs)
Status: Currently open.
Location: NR4 Norfolk.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 17/03/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
376262: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(16 Mar 2026 08:15hrs)
Status: Currently open.
Location: NR32 Suffolk.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 17/03/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
386633: EMERGENCY THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(16 Mar 2026 08:09hrs)
Status: Closed.
Location: Blackwall E14 London E16.
There is essential emergency maintenance taking place between the hours 22:00 until 08:00 on 15/03/2026 till 16/03/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (16 Mar 2026 08:09hrs)
This incident was closed on Monday, March 16th, 2026 at 08:09hrs.
386634: EMERGENCY THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(16 Mar 2026 08:07hrs)
Status: Closed.
Location: Greenwich Millenium Village SE10.
There is essential emergency maintenance taking place between the hours 22:00 until 08:00 on 15/03/2026 till 16/03/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (16 Mar 2026 08:08hrs)
This incident was closed on Monday, March 16th, 2026 at 08:08hrs.
Update (16 Mar 2026 08:07hrs)
This incident was closed on Monday, March 16th, 2026 at 08:07hrs.