Planned Maintenance and Incidents




Incidents

Current incidents

There are 12 incidents or planned maintenances that may be affecting customers on our network.

408930 EMERGENCY THIRD PARTY WORKS - SERVICE AFFECTING   Last updated:(15 Aug 2026 08:00hrs)
Status: Currently open.
Location: Buxton SK17.
There is essential emergency maintenance taking place between the hours 23:00 on 17/08/2026 until 06:00 on 18/08/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
407783 : EMERGENCY THIRD PARTY WORKS - SERVICE AFFECTING   Last updated:(14 Aug 2026 09:03hrs)
Status: Currently open.
Location: Essex, CM2,CM3,CM23.
There is essential emergency maintenance taking place between the hours 23:00 on 17/08/2026 until 05:00 on 18/08/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
407782 : EMERGENCY THIRD PARTY WORKS - SERVICE AFFECTING   Last updated:(14 Aug 2026 09:00hrs)
Status: Currently open.
Location: Essex CO4,CO11.
There is essential emergency maintenance taking place between the hours 23:00 on 17/08/2026 until 05:00 on 18/08/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
407780 : EMERGENCY THIRD PARTY WORKS - SERVICE AFFECTING   Last updated:(14 Aug 2026 08:56hrs)
Status: Currently open.
Location: Essex CO13,CO14.
There is essential emergency maintenance taking place between the hours 23:00 on 17/08/2026 until 05:00 on 18/08/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
407779 : EMERGENCY THIRD PARTY WORKS - SERVICE AFFECTING   Last updated:(14 Aug 2026 08:54hrs)
Status: Currently open.
Location: Essex CO5,CM9.
There is essential emergency maintenance taking place between the hours 23:00 on 17/08/2026 until 05:00 on 18/08/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
407778 : EMERGENCY THIRD PARTY WORKS - SERVICE AFFECTING   Last updated:(14 Aug 2026 08:50hrs)
Status: Currently open.
Location: Essex CO7,CO16,CO7,.
There is essential emergency maintenance taking place between the hours 23:00 on 17/08/2026 until 06:00 on 18/08/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
407766 : EMERGENCY THIRD PARTY WORKS - SERVICE AFFECTING   Last updated:(14 Aug 2026 08:47hrs)
Status: Currently open.
Location: Essex CO6.
There is essential emergency maintenance taking place between the hours 23:00 on 17/08/2026 until 06:00 on 18/08/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
407764 : EMERGENCY THIRD PARTY WORKS - SERVICE AFFECTING   Last updated:(14 Aug 2026 08:44hrs)
Status: Currently open.
Location: Essex CM3,CM6,CM7,CM77.
There is essential emergency maintenance taking place between the hours 23:00 on 17/08/2026 until 06:00 on 18/08/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
407762: THIRD PARTY EMERGENCY WORKS - SERVICE AFFECTING   Last updated:(14 Aug 2026 08:39hrs)
Status: Currently open.
Location: Essex CO16.
There is essential emergency maintenance taking place between the hours 23:00 on 17/08/2026 until 05:00 on 18/08/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
407084: MAINTENANCE AFFECTING TV SERVICES   Last updated:(13 Aug 2026 09:30hrs)
Status: Currently open.
Location: Nottingham NG12.
There is essential maintenance taking place between the hours 08:00 until 16:00 on 01/09/2026. Customers may experience an interruption to TV services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
405918 : MAINTENANCE AFFECTING SERVICES   Last updated:(07 Aug 2026 09:50hrs)
Status: Currently open.
Location: Blackwood NP12.
There is essential maintenance taking place between the hours of 00:00 and 06:00 on 20/08/2026. Customers may experience an interruption to services for up to 2 hours during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
405988: MAINTENANCE AFFECTING TV SERVICES   Last updated:(15 Aug 2026 10:22hrs)
Status: Closed.
Location: Peterborough PE7.
There is essential maintenance taking place between the hours 08:00 on 14/08/2026 until 16:00 on 14/08/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (15 Aug 2026 10:22hrs)
This Planned Maintenance was completed on Saturday, August 15th, 2026 at 10:22hrs.