Planned Maintenance and Incidents




Incidents

Current incidents

There are 12 incidents or planned maintenances that may be affecting customers on our network.

400259: ISSUE AFFECTING TV SERVICES   Last updated:(12 Jun 2026 17:13hrs)
Status: Currently open.
Location: CT21 Folkestone.
We have been made aware that some customers may be experiencing signal degradation due to heavy winds/and or tree overgrowth.
We have contacted our third party to see when they can visit the site.
No updates for this incident yet.
398015: MAINTENANCE AFFECTING SERVICES   Last updated:(12 Jun 2026 08:49hrs)
Status: Currently open.
Location: London E10.
There is essential maintenance taking place between the hours of 08:00 and 12:00 Monday 15/06/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
398552: MAINTENANCE AFFECTING SERVICES   Last updated:(12 Jun 2026 08:47hrs)
Status: Currently open.
Location: Aylesham CT3.
There is essential maintenance taking place between the hours of 04:00 and 06:00 Monday 15/06/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
399732: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(12 Jun 2026 08:45hrs)
Status: Currently open.
Location: Huddersfield HD0, HD2.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Monday 15/06/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
399729: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(12 Jun 2026 08:43hrs)
Status: Currently open.
Location: Birmingham B24.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Monday 15/06/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
399731: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(12 Jun 2026 08:43hrs)
Status: Currently open.
Location: Bradford BD6.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Monday 15/06/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(12 Jun 2026 08:39hrs)
Status: Currently open.
Location: Edinburgh EH28 West Lothian EH54.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Monday 15/06/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
399575: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(12 Jun 2026 08:38hrs)
Status: Currently open.
Location: London RM9.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Monday 15/06/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
399511: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(12 Jun 2026 08:36hrs)
Status: Currently open.
Location: Hereford HR4, HR1 Kingstone HR2.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Monday 15/06/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
399492: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(12 Jun 2026 08:34hrs)
Status: Currently open.
Location: Bromsgrove, Birmingham B61.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Monday 15/06/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
399487: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(12 Jun 2026 08:31hrs)
Status: Currently open.
Location: Derby DE24, DE3, DE73.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 Monday 15/06/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
397929: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(12 Jun 2026 08:28hrs)
Status: Currently open.
Location: Upton NN5, NN7.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 Monday 15/06/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.