Planned Maintenance and Incidents




Incidents

Current incidents

There are 10 incidents or planned maintenances that may be affecting customers on our network.

386418 MAINTENANCE AFFECTING SERVICES   Last updated:(21 Apr 2026 08:21hrs)
Status: Currently open.
Location: London E3,E9.
There is essential party maintenance taking place between the hours of 08:00 and 16:00 on 22/04/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
392572 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(21 Apr 2026 08:19hrs)
Status: Currently open.
Location: Ashby de la Zouch LE65.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on 22/04/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
392463 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(21 Apr 2026 08:17hrs)
Status: Currently open.
Location: Newquay TR8.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on 22/04/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
392459 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(21 Apr 2026 08:16hrs)
Status: Currently open.
Location: Manchester M4.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on 22/04/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
392456 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(21 Apr 2026 08:14hrs)
Status: Currently open.
Location: Western Super Mare BS24,BS29.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on 22/04/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause
No updates for this incident yet.
392451 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(21 Apr 2026 08:07hrs)
Status: Currently open.
Location: Thirsk YO7.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on 22/04/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
392448 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(21 Apr 2026 08:05hrs)
Status: Currently open.
Location: Malmesbury SN16, Purton SN5, Swindon SN25,SN26,SN4.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on 22/04/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
386927: MAINTENANCE AFFECTING SERVICES   Last updated:(20 Apr 2026 10:30hrs)
Status: Currently open.
Location: W3 London.
There is essential maintenance taking place between the hours of 09:00 and 16:00 on Tuesday 21/04/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
392229: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(21 Apr 2026 07:59hrs)
Status: Closed.
Location: HP11 High Wycombe.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 21/04/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (21 Apr 2026 07:59hrs)
This Planned Maintenance was completed on Tuesday, April 21st, 2026 at 07:59hrs.
392219: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(21 Apr 2026 07:58hrs)
Status: Closed.
Location: NG21 Nottinghamshire.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 21/04/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (21 Apr 2026 07:58hrs)
This Planned Maintenance was completed on Tuesday, April 21st, 2026 at 07:58hrs.