Planned Maintenance and Incidents




Incidents

Current incidents

There are 8 incidents or planned maintenances that may be affecting customers on our network.

374512 : MAINTENANCE AFFECTING SERVICES   Last updated:(09 Dec 2025 10:39hrs)
Status: Currently open.
Location: Wallyford EH21.
There is essential maintenance taking place between the hours of 09:00 and 16:00 on Wednesday 10/12/2025. Customers may experience an interruption to services for approximately 2 hours during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
374064: MAINTENANCE AFFECTING SERVICES   Last updated:(09 Dec 2025 10:36hrs)
Status: Currently open.
Location: Reading RG1.
There is essential maintenance taking place between the hours of 08:00 and 16:00 on Wednesday 10/12/2025. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
376347: MAINTENANCE AFFECTING SERVICES   Last updated:(09 Dec 2025 09:56hrs)
Status: Currently open.
Location: CM17 NG12 CM23 SE10.
There is essential maintenance taking place between the hours of 00:00 and 06:00 on 10/12/2025. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
376807: EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(09 Dec 2025 09:33hrs)
Status: Currently open.
Location: Essex CO16.
There is emergency maintenance taking place between the hours of 00:00 and 01:00 on Wednesday 10/12/2025. Customers may experience an interruption to services for up to 4 hours during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause
No updates for this incident yet.
376627: EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(09 Dec 2025 09:31hrs)
Status: Currently open.
Location: North Yorkshire YO7.
There is emergency maintenance taking place between the hours of 00:00 and 01:00 on Wednesday 10/12/2025. Customers may experience an interruption to services for up to 4 hours during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause
No updates for this incident yet.
376189:THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(09 Dec 2025 09:27hrs)
Status: Currently open.
Location: Oadby LE2.
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on Wednesday 10/12/2025. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause
No updates for this incident yet.
375924: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(09 Dec 2025 09:21hrs)
Status: Currently open.
Location: Slough SL2 SL1.
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on Wednesday 10/12/2025. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause
No updates for this incident yet.
371208: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(09 Dec 2025 09:19hrs)
Status: Currently open.
Location: Staffordshire ST19.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Wednesday 10/12/2025. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.