Planned Maintenance and Incidents




Incidents

Current incidents

There are 5 incidents or planned maintenances that may be affecting customers on our network.

408780 MAINTENANCE AFFECTING SERVICES   Last updated:(27 Aug 2026 07:58hrs)
Status: Currently open.
Location: Felixstowe IP11.
There is maintenance taking place between the hours of 06:00 and 07:00 on 28/08/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
408860 MAINTENANCE AFFECTING SERVICES   Last updated:(27 Aug 2026 07:56hrs)
Status: Currently open.
Location: Norwich NR13.
There is maintenance taking place between the hours of 06:00 and 08:00 on 28/08/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause
No updates for this incident yet.
406749 MAINTENANCE AFFECTING SERVICES   Last updated:(26 Aug 2026 08:16hrs)
Status: Currently open.
Location: Canterbury CT3.
There is maintenance taking place between the hours of 09:00 and 16:00 on 27/08/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
408626 ELECTRICAL SHUTDOWN   Last updated:(26 Aug 2026 08:11hrs)
Status: Currently open.
Location: Coventry CV3.
There will be an electrical shutdown taking place between the hours of 08:00 and 12:20 on 27/08/2026. Customers will experience interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
408368 MAINTENANCE AFFECTING SERVICES   Last updated:(27 Aug 2026 12:22hrs)
Status: Closed.
Location: Bristol BS34, BS7.
There is maintenance taking place between the hours of 09:00 and 17:00 on 27/08/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (27 Aug 2026 12:22hrs)
This Planned Maintenance was completed on Thursday, August 27th, 2026 at 12:22hrs.