Planned Maintenance and Incidents




Current Incidents

There are 6 incidents or planned maintenances that may be affecting customers on our network.

142894:MAINTENANCE AFFECTING BROADBAND AND VOICE SERVICES   Last updated:(25 Nov 2020 10:28hrs)
Status: Currently open.
Location: Old Ford E3,.
There is essential maintenance taking place between the hours of 09:00 and 17:00 on Thursday 26/11/2020 Customers may experience an interruption to all services for up to 4 hours during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
153531:EMERGENCY MAINTENANCE AFFECTING BROADBAND AND VOICE SERVICES   Last updated:(25 Nov 2020 10:19hrs)
Status: Currently open.
Location: CM0 Maldon.
here is emergency maintenance taking place between the hours of 00:00 and 06:00 on 26/11/2020 Customers may experience an interruption to all services for up to 2 hours during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
153604:MAINTENANCE AFFECTING BROADBAND AND VOICE SERVICES   Last updated:(25 Nov 2020 10:15hrs)
Status: Currently open.
Location: LE17, B17, CO9.
There is essential maintenance taking place between the hours of 00:00 and 06:00 on 26/11/2020 Customers may experience an interruption to all services for up to 40 minutes during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
163338:MAINTENANCE AFFECTING BROADBAND AND VOICE SERVICES   Last updated:(25 Nov 2020 10:01hrs)
Status: Closed.
Location: IP14.
There is essential maintenance taking place between the hours of 00:00 and 02:00 on 25/11/2020 Customers may experience an interruption to broadband services for up to two hours during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (25 Nov 2020 10:01hrs)
This Planned Maintenance was completed on Wednesday, November 25th, 2020 at 10:01hrs.
153531: EMERGENCY MAINTENANCE AFFECTING BROADBAND AND VOICE SERVICES   Last updated:(25 Nov 2020 10:02hrs)
Status: Closed.
Location: Maldon - CM0.
There is emergency maintenance taking place between the hours of 00:01hrs and 02:00hrs on Wednesday 25/11/2020. Customers may experience an interruption to all services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (25 Nov 2020 10:02hrs)
This Planned Maintenance was completed on Wednesday, November 25th, 2020 at 10:02hrs.
152109:MAINTENANCE AFFECTING BROADBAND AND VOICE SERVICES   Last updated:(25 Nov 2020 10:03hrs)
Status: Closed.
Location: PO15.
There is essential maintenance taking place between the hours of 09:00 and 17:00 on 24/11/2020 Customers may experience an interruption to all services for up to 4 hours during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (25 Nov 2020 10:03hrs)
This Planned Maintenance was completed on Wednesday, November 25th, 2020 at 10:03hrs.