Planned Maintenance and Incidents




Incidents

Current incidents

There are 7 incidents or planned maintenances that may be affecting customers on our network.

414354: MAINTENANCE AFFECTING SERVICES   Last updated:(27 Oct 2026 09:34hrs)
Status: Currently open.
Location: Birmingham B12.
There is essential maintenance taking place between the hours of 08:00 and 17:00 Wednesday 28/11/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
412852: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(27 Oct 2026 09:32hrs)
Status: Currently open.
Location: Hethersett NR18, NR9 Norwich NR4, NR9.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 Wednesday 28/11/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
417964 - THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(27 Oct 2026 09:26hrs)
Status: Currently open.
Location: Huddersfield HD0, HD2.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Wednesday 28/11/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
417964: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(26 Oct 2026 09:05hrs)
Status: Currently open.
Location: Huddersfield HD0, HD2.
There is third party emergency maintenance taking place between the hours of 20:00 and 06:00 between Tuesday 27/10/2026 and Wednesday 28/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
415675: MAINTENANCE AFFECTING SERVICES   Last updated:(26 Oct 2026 09:00hrs)
Status: Currently open.
Location: London E3, E9.
There is essential maintenance taking place between the hours of 08:00 and 16:00 Tuesday 27/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
414723: MAINTENANCE AFFECTING SERVICES   Last updated:(26 Oct 2026 08:59hrs)
Status: Currently open.
Location: Bapchild ME10.
There is essential maintenance taking place between the hours of 09:00 and 16:00 Tuesday 27/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
416188: MAINTENANCE AFFECTING SERVICES   Last updated:(22 Oct 2026 08:38hrs)
Status: Currently open.
Location: London SE6.
There is essential maintenance taking place between the hours of 09:00 and 16:00 on 23/10/2026. Customers may experience an interruption of up to 2 hours to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.