Planned Maintenance and Incidents




Current Incidents

There are 4 incidents or planned maintenances that may be affecting customers on our network.

153872: MAINTENANCE AFFECTING BROADBAND AND VOICE SERVICES   Last updated:(24 Sep 2020 14:35hrs)
Status: Currently open.
Location: Melksham SN12, Berryfields HP18.
There is essential maintenance taking place between the hours of 00:00 and 06:00 on 25/09/20. Customers may experience an interruption to data services for up to 40 minutes during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
116521: MAINTENANCE AFFECTING BROADBAND AND VOICE SERVICES   Last updated:(23 Sep 2020 12:06hrs)
Status: Currently open.
Location: Maldon CM9.
There is essential maintenance taking place between the hours of 08:00 and 17:00 on the 24/09/20. Customers may experience an interruption to all services for up to 3 hours during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
153870: MAINTENANCE AFFECTING BROADBAND SERVICES   Last updated:(24 Sep 2020 14:21hrs)
Status: Closed.
Location: Stanground PE2, Filton BS34, King's Cross N1C.
There is essential maintenance taking place between the hours of 00:00 and 06:00 on the 24/09/20. Customers may experience an interruption to data services for up to 40 minutes during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause
Update (24 Sep 2020 14:21hrs)
This Planned Maintenance was completed on Thursday, September 24th, 2020 at 14:21hrs.
125418: MAINTENANCE AFFECTING BROADBAND AND VOICE SERVICES   Last updated:(24 Sep 2020 14:21hrs)
Status: Closed.
Location: Radlett, WD7.
There is essential maintenance taking place between the hours of 08:00 and 17:00 on the 23/09/20. Customers may experience an interruption to all services for up to 3 hours during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (24 Sep 2020 14:21hrs)
This Planned Maintenance was completed on Thursday, September 24th, 2020 at 14:21hrs.