Planned Maintenance and Incidents




Incidents

Current incidents

There are 6 incidents or planned maintenances that may be affecting customers on our network.

357555: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(18 Jul 2025 08:52hrs)
Status: Currently open.
Location: Birmingham, B1, B3, B5, B18.
There is essential third party maintenance taking place between the hours of 23:00 on 20/07/25 & 07:00 on 21/07/25. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
357554: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(18 Jul 2025 08:49hrs)
Status: Currently open.
Location: Birmingham, B31.
There is essential third party maintenance taking place between the hours of 23:00 on 20/07/25 & 07:00 on 21/07/25. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
357552: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(18 Jul 2025 08:48hrs)
Status: Currently open.
Location: Stratford-on-Avon B49, Redditch B98.
There is essential third party maintenance taking place between the hours of 23:00 on 20/07/25 & 07:00 on 21/07/25. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
357551: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(18 Jul 2025 08:45hrs)
Status: Currently open.
Location: Birmingham, B61.
There is essential third party maintenance taking place between the hours of 23:00 on 20/07/25 & 07:00 on 21/07/25. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
356812: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(18 Jul 2025 07:45hrs)
Status: Closed.
Location: Leeds, LS12.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on 18/07/25 Customers may experience an interruption to service during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (18 Jul 2025 07:45hrs)
This incident was closed on Friday, July 18th, 2025 at 07:45hrs.
353735: MAINTENANCE AFFECTING SERVICES   Last updated:(17 Jul 2025 13:43hrs)
Status: Closed.
Location: Peterborough, PE28.
There is essential maintenance taking place between the hours of 08:00 and 17:00 on 17/07/25. Customers may experience an interruption to services for up to 10 minutes during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (17 Jul 2025 13:43hrs)
This Planned Maintenance was completed on Thursday, July 17th, 2025 at 13:43hrs.